Bidoma products come with standard (Bronze) product support for the 1st year after purchase.
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Standard support includes
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Access to Bidoma's Knowledge Base
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Access to patches and service packs
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Response time of two business days (MTTR)
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One hour of product training via Microsoft Live Meeting
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Support after the initial year will be quoted in a statement of work (SOW.) Support upgrades for quicker response times are available for additional costs.
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Questions
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Do you have questions or are interested in a customized support offer?
Please use The Contact Us form on the right and we will contact you to setup a discussion.
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